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Head of Risk and Compliance

Please Note: The application deadline for this job has now passed.

Job Introduction

The Head of Risk and Compliance is responsible for driving the Company’s Compliance and Risk Program throughout the Bupa Global Latin America organization.

Role Responsibility

  • Develops implements, maintains and regularly reviews the Company’s Risk and Compliance Program to ensure employees are compliant with applicable law, best practices, are knowledgeable of the Company’s mission, vision and values, creating visibility of the Company’s core Ethics value within the organization.
  • Manages, along with the local business unit manager, the day to day relationship with applicable regulators, managing the good standing relationship between the two and ensuring the Company timely responds to all regulatory inquiries.
  • Trains all Company employees on the Company’s Risk and Compliance Program and its Mission, Vision and Values in conjunction with the Human Resources Induction Program. 
  • Enforces the Company’s Risk and Compliance Program to ensure that employees are living up to the Company’s Code of Conduct.
  • Regularly reports, in summary fashion, Risk and Compliance issues and enhancements to the Risk Committee of the Board of Directors and Executive leadership.
  • Works as Team Leader for Risk and Compliance, managing work load between team members.
  • Provides leadership and support to local, subsidiary Latin America Risk and Compliance Managers.
  • Assists in the management of individual risk and regulatory issues as they may arise in local subsidiary markets.

The Ideal Candidate

  • 3 years experience or knowledge in insurance, risk, regulatory, and compliance.
  • Degree in; law, insurance/FS or other risk or compliance related area – ideally experience in the Latin American arena.
  • Good knowledge of risk management frameworks and techniques.
  • Prior experience developing and rolling out training for employees on risk and compliance matters such as operational risk, privacy, data protection, third party licensing agreements, anti-fraud, conflicts of interest, anti-money laundering laws, OFAC, FCPA & UK Bribery Act, Conduct etc.
  • English speaking and preferably also Spanish (Portuguese is also desirable).
  • Ability to lead and work well within a team with minimal supervision.
  • Excellent oral and written communication skills.
  • Excellent organizational, prioritizing, time management and multi-tasking skills.
  • Exceptional rapport, and relationship building; as well as excellent influencing, and interpersonal skills, particularly with Company directors, managers and regulators.
  • Self-starter who desires to show ownership and commitment to the job and who can work effectively across departments 
  • Position shall be flexible to encompass other duties within the candidate's skill set to support the needs of the Company
  • Strong organizational skills, attention to detail, and the ability to successfully interact with senior management, staff, operations, sales and business unit leaders.
  • Ability to understand cultural sensitivities.

About the Company

Bupa’s purpose is longer, healthier, happier lives.

As a leading global health and care company, we offer health insurance, medical subscription and other health and care funding products; we run care homes, retirement and care villages, primary care, diagnostic and wellness centres, hospitals and dental clinics. We also provide workplace health services, home healthcare, health assessments and long-term condition management services. We have 32M customers in 190 countries. With no shareholders, we invest our profits to provide more and better healthcare and fulfil our purpose. We employ 84,000 people, principally in the UK, Australia, Spain, Poland, New Zealand and Chile, as well as Saudi Arabia, Hong Kong, India, Thailand, and the USA.

We have grown significantly, particularly through 2013 to 2015, when we accelerated execution of our Bupa 2020 strategic vision. We are similar in revenue and profit to Marks & Spencer, and larger than Heinz in revenue. Because Bupa does not have shareholders it does not have a listing, but if it did it would be in the FTSE 100. Bupa is not a mutual or a charity but a company limited by guarantee that seeks to maximise its profits in order to fulfil its purpose. With customers in virtually every country in the world and 70% of its revenues now generated outside the UK, Bupa is a truly international organisation. 

Our People
Bupa believes that the growth and performance of our leaders and our people is the single biggest pathway to fulfilling our purpose (longer, healthier, happier lives) and delivering Bupa’s 2020 goals. We have a leadership framework called “Bupa Leaders Are” which sets out what great leadership looks like at Bupa. Leaders are called upon to grow themselves, to grow others, to grow the business, and fulfil our purpose: longer, healthier, happier, lives. We are looking for individuals who are capable of delivering extraordinary business outcomes.

International Markets
Bupa’s International Markets (IM) unit has 16 million customers in 190 countries across all continents around the world. It manages a portfolio of businesses, including a large international health insurance, travel insurance and medical assistance business called Bupa Global, as well as established domestic health insurance businesses in Hong Kong and Thailand, two associate health insurance companies in Saudi Arabia (26.25% Bupa ownership) and India (49% Bupa ownership), and Hong Kong’s largest private clinic network.   

Bupa Global
Bupa Global provides products and services worldwide to people who want access to premium health and care at home or as they study, live, travel or work abroad. We provide international health insurance, travel insurance and medical assistance to individuals, small businesses and global corporate customers all around the world. 
Bupa Global has over 1,800 employees and has offices in London and Brighton (UK), Miami (USA), Copenhagen (Denmark), Hong Kong (Greater China), and Dubai (UAE), as well as in Egypt, Mexico, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador. Bupa Global is currently organised around five regional hubs: Bupa Global Middle East, Africa and India; Bupa Global Greater China; Bupa Global Latin America; Bupa Global North America and Bupa Global Europe.

Application process:

Timescales for reviewing applications will differ between regions, but you will always receive a response to your application. The recruitment process itself will vary per role and region, but you will be updated along the way via  phone and email (so please look out for these!). To view what stage of the process your application is currently at, you can also log in and view your dashboard.

If you are invited to an interview, a member of the resourcing team will be able to advise you on what to expect. This will vary in region, but will likely include an initial phone or digital interview, followed by one or more of the following depending on the role: Core capability interview; Technical/function specific interview; Online profiling assessment; Presentation, written task, role play; Assessment centre.

If your application is successful and you’re invited to join the team, the resourcing team will guide you through your on boarding journey.

Should you require any reasonable adjustments to be made or facilities provided to enable you to attend an interview, please do not hesitate to contact us prior to the interview at bupaglobalcareers@bupa.com, so we can make adjustments accordingly.


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