Our vacancies

Corporate Account Manager

Job Introduction

The Corporate Account Manager will be responsible to deliver quality account management services to an assigned portfolio of experience rated customers. To grow this portfolio profitably and to represent Bupa Global professionally both with Clients, Intermediaries and Agents. 

Role Responsibility

  • To manage all aspects of the corporate accounts assigned to you, including retention, renewal, contribution, expansion, pricing discussion, risk and debt management;
  • Ensure all targets & objectives set and agreed with Head of Corporate Sales are met, both personal and business;
  • Develop and maintain Strategic Account Plans for the key groups within the portfolio and to segment this portfolio to ensure appropriate focus on the key groups. To this end using appropriate tools/techniques e.g. Boston Boxes etc;
  • Provide proactive advice to Clients on their plans, spend analysis, market & legislative changes. To prepare and present appropriate account performance material often to the highest management levels using full graphic capabilities, marketing and sales aids;
  • Ensure tri-partite arrangements exist with Clients where there is a Broker involved;
  • The jobholder must fully understand the opportunity and potential for each intermediary through developing long term mutually beneficial relationships;
  • Ensure fully conversant with any changes within Bupa Global, including structural and organisational changes;
  • Be an ambassador of Bupa Global at all times;
  • To be an integral part of the large RFP process and the subsequent implementation post win;
  • Ensure that all sales activities are completed in a compliant way, ensuring that the relevant governing bodies’ protocols are fulfilled;
  • You should be able to demonstrate that you pay due regard to customers and treat them fairly

The Ideal Candidate

  • Bachelors degree or equivalent in Commerce/Marketing/Finance preferred.
  • Sales background in the global health insurance market, or relevant transferable skills and knowledge from other financial services industries such as Life Insurance, Retail, Commercial or Investment Banking and Wealth Management including selling at Senior/Board member level;
  • Demonstrated track record in growing corporate/intermediary sales and have previous working relationships with intermediaries or third party distribution channels to exceed targeted business results/KPIs;
  • Have working knowledge of competitor products, business/commercial acumen on pricing/contract issues within the marketplace;
  • Experience in negotiating and managing high-value contracts with external and internal partners;
  • Experience of working overseas and dealing with foreign cultures is important, and capable to develop a strong international network of commercial contacts and effectively manage long term relationships;
  • Have exposure to relevant local legal and regulatory frameworks;
  • Able to work independently as well as to contribute to the team;
  • Skill and ability to adopt a “consultative” approach to effect problem solving and to explore options which ensure potential within a client account is maximised for the benefit of Bupa Global;
  • Excellent Planning and Organisation Skills. Recognises the need to be competing priorities and plans and organises to ensure all aspects of job are managed and met;
  • Strong negotiation skills;
  • Excellent communicator – written and verbal;
  • Excellent Presentation Skills;
  • Excellent interpersonal, communication and influencing skills are required with emphasis on achieving results and successful outcomes;
  • Good team player who believes in sharing skills and knowledge, to ensure success for all

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